Virtual Organizations and Simulation Exercises - Use Case Paper
A use case is often defined as a software engineering concept used to describe the behavior of a system in response to the external stimuli. It gives a detailed explanation on how various individuals can take part in the process of improving the undertakings of a business. A use case as a behavioral measurement of the businesses activities is paramount to the needs of a firm such that the problems being experienced by the business are used to develop an appropriate use case. The problems of a business enterprise are identified through the needs document in line with the set goals and ways of counteracting the problems are suggested such as databases or networking systems.
A business needs document is a crucial document which gives explicit details on the nature of problems which are present in a firm, as well as, proposing ways of eliminating or reducing the problems. Similarly, business organization problems are often unique as per the set goals in the business hence the criteria used to resolve the problem is also unique thus it is significant to point out the problems as a way of getting an understanding on the nature of use case which will be effective (Kidd, 2000).
One of the problems which should be included in the needs document is the nature of competition and how it is cutting down on the client share market. This is a common problem as sometimes the method used to market the products of a business may fail to meet the expected goals. Marketing and advertising are essential in attaining the desired market share, in addition to, increasing sales and customer awareness of the client base on the products being marketed.
This ensures that competitors are kept at bay and even after extensive competition; a sufficient market share has to be maintained. Competition and marketing strategies are key problems in businesses as they result into intense looses especially if the response obtained after the effort is not significant. Consequently, lower profits are attained and the overall productivity of the company may be hampered (Kidd, 2000).
The other problem in a business which should be included in needs document is the ethical situation of the employees in the workplace. Business ethics are not overly a set of rules and regulations which is put up to restrict the conduct if employees but rather a way of life which ensures that the workforce is bound by a code which reduces instances of misconduct that may interfere with the normal running of business. Therefore, upholding high levels of ethical standards should be emphasized as employee or business productivity is dependent on the behavioral concept of employees in the workplace (Kidd, 2000).
Various information systems have been developed to help business managers to reduce the impact of these problems and in the long run contribute towards attainment of the company goals and objectives. Below are some of the use case information systems in the needs document;
Use case; knowledge management systems
These are systems which are used by management to store information which could be useful in execution of certain tasks within the business. An example of a knowledge management system is the use of databases which contain information regarding the consumer likes and most preferred media site. Such information is essential during marketing as the marketing team will be in a position to get details regarding their clients hence developing strategies for personalized marketing will not be a huge task (Aurum, Cox and Jeffery, 2004).
Consequently, marketers can post information regarding the budgetary allocation of the business and compare it with other competitors as a way of identifying the loopholes which could be overturned by management to be at per with the competitors (Aurum, 2004).
Networking is also crucial as a way of sharing information among members of the same team such that especially marketing where consumer information from various databases is used to outline the characteristics of products and consumers. Hence this same information and criteria can be used to share information relevant to consumers as a way of advertising without having to incur extra costs (Aurum, 2004).
Use case; office automation systems
This system is essential as it enables employees to work with much ease hence improving their productivity. Office automation systems involve setting up a certain programming language such that all the computers in the business are networked and operating using the same software. This reduces occurrences of unethical online behaviors, in addition to, ensuring that all activities of employees are tracked hence anyone thinking of engaging in unethical conduct is restricted hence the issue of unethical behavior is reduced (Aurum, 2004).
The system analysis and design is also substantial in ensuring that employees are not overly conservative in their creativity as by tracking their activities while in the office, an atmosphere of innovation as more time will be spent in tasks which lead to attainment of the company’s goals (Aurum, 2004).
Use case; decision support systems
These systems are used by management and employees to come up with a compromised decision which is workable during brainstorming sessions. As some firms have been known as having a one-man policy where management makes employees adopt changes without engaging the opinion of the affected members, it is important to use the decision support systems to reach a consensus before initiating changes. This is not only ethical but also increases employee commitment towards achievement of the objectives set for a specific project. The web provides adequate information on ways through which the decision-making process can be made fruitful by engaging all the affected parties hence resulting in positive change (Aurum, 2004).
Needs document in a business is a vital record as it enables management to seek ways through which problems stated therein can be rectified. Consequently, information systems have made it possible for business which is being faced by external problems, as well as, internal problems to formulate strategies which assist management to develop ways of resolving the issues. This is made easy by the wide array of business-related systems which are available in the market for use in different settings of a business.
Aurum A., Cox, K. and Jeffery, (2004). An experiment in inspecting the quality of use case descriptions. Journal of Research and Practice in Information Technology, vol. 36(4): pp. 211–229
Kidd, P.T. (2000), E-business: key issues, applications and technologies. OS Press.