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Case Study


Background

Managerial problems are common in many organizations, and they stem from a range of hidden problems in the organization. These range from poor communication in the organization, poor training of employees on how to solve problems and recruit employees. In addition managerial problems in the organization occur as a result of lack of good management of the organization. Lack of clear communication in the organization affects the performance of employees, and productivity of the organization. This is because there is no clear communication between the employees and managers on important issues. Moreover, lack of clear Communication in the organization causes poor relationship between the employees, and managers. This is because employees and managers have conflict of interests. Another cause of managerial problems in the organization is poor training of employees. Organizations do not provide enough training to employees, and this affects the performance of new employees and existing employees.


Training for all employees in the organization is important as it makes employees aware of what is required in the organization, and also improves their performance. Lack of proper training for employees has affected the performance of employees in the organization. This has caused poor performance of the employees, and low productivity. Employees should be trained how to carry out important issues in the organization like recruiting, and training employees. Recruiting employees in the organization is important as it determines the kind of work force the organization will have. If employees in the organization do not have right skills to recruit new employees, the workforce in the organization will be affected, and also the performance. This is evidenced in the case study. Lack of clear management in the organization affects the performance of employees and managers. This is because the functions of management are not carried out well in the organization. The organization lacks clear planning, control, organization and leading. This affects the productivity of the organization.


 Introduction

Management is important in any organization. This is because it helps managers to manage the organization well. It ensures proper relationship between the employees, and managers. There are several functions of management. That is planning, control, organizing, leading, and organizing. The functions help mangers in the organization avoid conflict of interest. For example, planning helps managers, and employees decide what needs to happen in the future. This is important in the organization as it helps managers plan the activities to be carried out in the organization well. Organizing involves utilizing the resources required so as to help managers carry out plans well. Staffing involves analyzing jobs in the organization, recruitment and hiring of new employees to carry out various activities. Leading involves determining what should be done in the organization, and getting people do it. The last function is control and it involves checking the progress pf activities in the organization against the plans established. The thesis statement is effects of managerial problems on the organization and employees. This paper analyzes the main problems in the case study and provides solutions to the problems.


 Case study

The main problem in the case study is managerial problem. The main cause of managerial problems in the organization is lack of clear communication, and management in the organization(Dessler & Phillips, 2007). In addition, lack of proper decision making skills, and training of employees has contributed a lot to managerial problems in the organization. Lack of clear communication in the organization has affected performance of employees in the organization. The employees have no clear idea of what is required during recruitment process and training for employees. For example, in the case study Carl Robins failed to recruit new trainings well because he lacked good training on recruitment, hiring of employees, and communication. Carol Robin recruited several employees to work for Monica carolls, but he did not carry out the recruitment process well. The recruitment manual did not have enough details to guide him during recruitment process. It lacked clinical information, forms to be completed by the trainees, and transcripts. This affected the orientation process as Carl did not collect enough information from the trainees. The management did not provide clear information to Carl about the recruitment process. Monica asked carol to coordinate training schedule for the new employees, manuals, policy booklets, drug tests and physicals (Dessler & Phillips, 2007). Carol did not have the information required to coordinate the orientation process. This is because Monica had not provided good training to Carl on the recruitment process, and training for employees.


Lack of clear communication in the organization has affected other employees in the organization. The organization does not have clear communication between departmental heads and employees (Dessler & Phillips, 2007). This is shown clearly in the case study as Carl plans to prepare the training room for orientation, and Joe prepares the same room for training. This shows that the organization does not encourage communication in various departments. This affects performance of employees in the organization as Carl is affected by poor communication. He does not carry training for the trainees as instructed Monica (Dessler & Phillips, 2007). Poor management in the organization has also affected employee performance in the organization. The management in the organization does not carry out functions of management well. There is no proper planning, staffing, control and organizing in the organization. Monica is responsible for coordinating the functions of management in the organization. She is supposed to plan activities in the organization so as to ensure good productivity. Monica is required to control staff and organize the activities in the organization. Lack of good management has affected performance of employees like Carl as he does not carry out duties s required (Dessler & Phillips, 2007).


 Solutions to the problem

There are several solutions to the problems in the organization (Dessler & Phillips, 2007). That is improving communication in the organization and provision of training to employees in the organization. Another solution is improving management of the organization. Improving communication in the organization will help eliminate conflicts in the workplace. This is because employees will make clear decisions, and use the right channel to communicate information to other people in the organization. It will improve productivity in the organization. ABC Inc should improve communication in the organization so as to ensure proper relationship among the employees (Dessler & Phillips, 2007). Employees in ABC Inc should be provided with training programmes frequently.


Training is important for new employees and existing employees as it helps make employees familiar with the organization. Employees get to know the values of the organization, and how to carry out tasks. Employees should be provided with training on the recruitment process. This helps them know what is required during recruitment process, and what is not required. Management is important in the organization as it helps manage relationship between managers and employees (Dessler & Phillips, 2007). ABC Inc should improve its management so as to avoid managerial problems. The best solution to be implemented in the organization is improving management of the organization. Good management of the organization helps improve communication between employees and managers, and performance of employees (Dessler & Phillips, 2007).


 Recommendation

Managerial problems affect the productivity of the organization (Dessler & Phillips, 2007). This is because employees are affected by managerial problems like poor communication, lack of motivation and training. This affects the performance of employees. It also affects the relationship between employees, and managers. The organization should improve its management so as to overcome managerial problems (Dessler & Phillips, 2007).


 Conclusion

Managerial problems are common in many organizations like ABC Inc. The main cause of managerial problems is poor communication in the organization, and lack of training for new and existing employees. Poor management of the organization causes managerial problems in the organization. Managerial problems affect the performance of employees in the organization as employees are not able to carry out duties well, and increase their productivity. This affects the productivity of the organization. This is evidenced in ABC Inc as lack of clear communication and training has affected the performance of employees. To overcome managerial problems, the organization should strengthen its management. This will ensure proper communication in the organization, training for employees. It will improve productivity in the organization through good planning, control, organizing and leading. Thus, ABC Inc has to improve its management skills so as to overcome problems in the organization.


 Reference

Dessler, G., & Phillips, J. (2007).Managing Now. Cengage Learning